Privacy Policy

PureDMA ("we", "us") respects your privacy. This Privacy Policy explains what information we collect when you use https://www.puredma.com, purchase licenses, activate software, or interact with our loader, and how that information is used and protected.

Depending on how you interact with us, we may collect:

• Purchase information — email address, order details, and payment-related identifiers provided through our checkout provider (SellAuth). We do not store full payment card numbers on our servers.
• License data — license keys, product type, activation status, expiry, and linked purchase email where applicable.
• Hardware identifier (HWID) — collected when you activate a license or use the loader, used to bind licenses and enforce our Terms.
• Technical and security data — IP address, loader version, and related diagnostic data when you use our API (for example license validation, downloads, or tamper/security reports).
• Support communications — messages and information you voluntarily provide through Discord or other support channels.

We use collected information to:

• Deliver, activate, and manage software licenses.
• Prevent fraud, abuse, license sharing, and unauthorized tampering.
• Provide customer support and troubleshoot technical issues.
• Maintain, secure, and improve our website, loader, and backend systems.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to third parties for marketing purposes.

We use trusted third-party providers to operate our services, including:

• SellAuth — payment processing and order fulfillment.
• Supabase — database and file storage for licenses, products, and related operational data.
• Vercel — website hosting and infrastructure.
• Discord — community and support (when you choose to contact us there).

These providers process data according to their own privacy policies and our instructions where applicable. We recommend reviewing their policies for more detail.

We retain information for as long as needed to provide services, enforce licenses, resolve disputes, and meet legal or security requirements. License and security-related records (including HWID and tamper reports) may be kept after a license expires or is banned to prevent abuse.

We implement reasonable technical and organizational measures to protect data, including access controls and encrypted connections where appropriate. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, or delete personal data we hold about you, or to object to certain processing. To make a request, contact us through our official Discord or checkout support channels. We may need to verify your identity and license ownership before acting on a request.

We may retain certain data where required for fraud prevention, legal compliance, or legitimate business interests.

Our services are not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has provided us data, contact us so we can take appropriate action.

If you access our services from outside your home country, your information may be processed in jurisdictions where our providers operate. By using our services, you consent to this processing as described in this policy.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made. Continued use after updates constitutes acceptance of the revised policy.

For privacy-related questions, contact us through our official Discord community linked on https://www.puredma.com, or via the contact method provided at checkout.